Awwwards Nominee Awwwards Nominee
case study/ LegalTech & Professional Services Marketplace

ConsultEase App

ConsultEase is a real-time online expert consultation platform that allows users to instantly connect with verified professionals such as Advocates, Chartered Accountants (CA), GST Consultants, Business Advisors, Legal Experts, and Financial Consultants through secure voice and video calls.

ConsultEase App project overview

ConsultEase is a mobile and web-based expert marketplace that bridges the gap between individuals seeking professional advice and verified experts offering domain-specific guidance.

Instead of booking appointments or waiting days for responses, users can instantly browse verified expert profiles, review ratings, check expertise areas, and start live voice or video consultations in seconds.

The system integrates real-time calling infrastructure, secure wallet-based payments, per-minute billing logic, and transparent earnings tracking for experts — creating a seamless two-sided marketplace.

 

Client Requirements

The client wanted to build a trusted online consultation app where users can speak directly to verified professionals without complicated booking processes.

Key requirements included:

The primary objective was to create a trusted, transparent, and scalable expert consultation ecosystem.

 

key features & Funtionalites

ConsultEase integrates expert discovery, real-time communication, secure payment systems, and profile management into a single high-performance platform.

Every expert undergoes a verification process before becoming visible to users. Profiles include expertise areas, ratings, call minutes, reviews, and per-minute pricing, helping users make informed decisions before starting a consultation.
Users can browse professionals by categories such as Accounting, GST Litigation, Child Custody, Court Marriage, Data Privacy, IEC, Trademarks, Visa & Immigration, and more, ensuring users connect with the right expert for their specific issue.
The platform enables real-time voice and video calls with secure, low-latency communication infrastructure. Users can start consultations instantly without prior booking.
ConsultEase follows a transparent per-minute billing model where users are charged only for the exact duration of the call. Billing automatically starts and stops with the session.
Users can add money to their wallet, view transaction history, download invoices, and track call charges. Experts can monitor earnings and withdraw funds seamlessly.
Every consultation generates a detailed transaction record with timestamp, call duration, and payment breakdown to ensure financial transparency.
Users can access their complete consultation history including call type, timestamps, and duration. Experts get structured consultation records for tracking performance.
Experts can control availability status (Available, Vacation, Custom) and manage incoming calls efficiently for better workflow management.
Users can rate experts after each session, helping maintain transparency and service quality across the platform.
The system supports both users and experts with dedicated dashboards. Users manage consultations and payments, while experts manage profiles, pricing, earnings, and availability.

Tech stack & integrations

The platform was built using a scalable, modular architecture designed to support high concurrent calls and secure financial transactions.

Key capabilities include:

  • Real-Time Calling Infrastructure (Voice & Video SDK Integration)
  • Secure Wallet & Per-Minute Billing Logic
  • Role-Based Authentication & Authorization
  • Payment Gateway Integration
  • Call Duration Tracking Engine
  • Automated Invoice Generation
  • Mobile-First UI/UX Architecture
  • SEO-Optimized Web Frontend
  • Scalable Cloud Deployment

The system is optimized for high performance, low latency, and secure financial processing.

 

Android

Android

IOS

IOS

JS

JS

React JS

React JS

Node JS

Node JS

strapi

strapi

Firebase

Firebase

App Store

App Store

Google Play

Google Play

Agora

Agora

Pay U

Pay U

React Native

React Native

PostgreSQL

PostgreSQL

Android

Android

IOS

IOS

JS

JS

React JS

React JS

Node JS

Node JS

strapi

strapi

Firebase

Firebase

App Store

App Store

Google Play

Google Play

Agora

Agora

Pay U

Pay U

React Native

React Native

PostgreSQL

PostgreSQL

Android

Android

IOS

IOS

JS

JS

React JS

React JS

Node JS

Node JS

strapi

strapi

Firebase

Firebase

App Store

App Store

Google Play

Google Play

Agora

Agora

Pay U

Pay U

React Native

React Native

PostgreSQL

PostgreSQL

Android

Android

IOS

IOS

JS

JS

React JS

React JS

Node JS

Node JS

strapi

strapi

Firebase

Firebase

App Store

App Store

Google Play

Google Play

Agora

Agora

Pay U

Pay U

React Native

React Native

PostgreSQL

PostgreSQL

  • gem government logo
  • gem government logo
  • fix-the-photo logo
  • fix-the-photo logo
We use cookies to give you the best online experience. By using our website you agree to use of cookies in accordance with VOCSO cookie policy. I Accept Cookies