These terms govern your use of vocso.com and the services VOCSO Technologies Pvt. Ltd. (“VOCSO”, “we”, “us”) provides. By using this site or engaging us, you accept them.
Where you and we sign a separate proposal, statement of work or agreement, that document takes precedence over these terms wherever the two differ.
Any question about these terms, or about an engagement, can go to:
VOCSO Technologies Pvt. Ltd.
Plot No. 20, Industrial Area, Mathura Road,
Sector 27A, Faridabad, Haryana 121002, India
info@vocso.com
+91-971-133-9464
We design and build software: websites, web and mobile applications, AI and machine learning systems, backend and API development, and the digital marketing that supports them. We also place dedicated developers with client teams on a monthly basis.
Prices shown on this website are indicative starting points, not offers. A binding price exists only in a written proposal issued to you. Proposals are valid for 30 days unless stated otherwise.
A quotation is based on the requirement as described to us at the time. If the requirement turns out to be materially different, we will revise the estimate before continuing and will not proceed until you approve it.
We work under four models:
The scope of a fixed-cost project is whatever the approved proposal describes. Anything outside it is a change request: we will tell you the cost and time impact in writing, and it proceeds once you approve.
We will not begin work outside an approved scope and then bill you for it.
Delivery depends on your input. You agree to provide content, images, brand assets, approvals and any access we need, within the timeframes we agree. You confirm that anything you supply is yours to use and does not infringe anyone’s rights.
Where a milestone waits on your feedback, the delivery date moves by the same amount. If a project stays inactive on your side for 60 days we may close it and invoice the work completed to that point.
Timelines given in a proposal are estimates made in good faith, based on the scope and on your inputs arriving on time. We will tell you promptly if a date is at risk.
How we invoice depends on the engagement model:
Invoices are payable within the period stated on them. We may pause work on an overdue account after written notice. Prices exclude taxes, which are charged where applicable.
Payments for our packaged services are handled by PayPal. Third-party charges such as domains, hosting, licences and paid plugins are yours unless the proposal says otherwise.
Maintenance packages allocate a number of support hours per month, or a fixed block of hours. Requests are made through our support system, where the time spent on each task is logged and visible to you.
Most monthly plans carry unused hours forward to the following month. Yearly plans expire at the end of the term. Where you need more hours than your plan allows in a given month, we will tell you first and only proceed once you confirm; the extra is billed at the hourly rate in your plan.
There is no lock-in. You may cancel before the start of the next billing cycle.
You may interview candidates before a developer is assigned. If within 15 days of starting the developer does not meet the standard required for your project, tell us and we will replace them at no additional cost.
A dedicated developer remains our employee. You direct their work on your project; we handle their employment, equipment and payroll.
Website design packages include 12 months of post-launch support for defects in what we built. Mobile application projects include the support period stated in the proposal.
Support covers fixing our own work. It does not cover new features, third-party breakages, or changes you or another vendor make.
On receipt of all sums due, ownership of the deliverables created specifically for you — designs, source code, and content we wrote for you — passes to you.
We keep ownership of anything that pre-dates your project or that we use across engagements: our frameworks, libraries, internal tools and general know-how. Your deliverables come with the licence you need to use them fully.
Third-party components — themes, plugins, fonts, stock images, APIs — remain under their own licences, which pass to you where they permit it. Ongoing licence fees are yours.
Each of us will keep the other’s confidential information private and use it only for the engagement. We will sign your non-disclosure agreement on request. This obligation outlives the engagement.
Unless the proposal says otherwise, we may display the delivered work in our portfolio, case studies and marketing, and name you as a client. We will not disclose confidential information. Ask us in writing and we will remove it.
We warrant that we will perform with reasonable skill and care, and that deliverables will materially match the approved scope.
We do not warrant uninterrupted or error-free operation, particular search rankings, particular commercial results, or the behaviour of third-party platforms and services beyond our control.
Nothing here limits liability that cannot be limited by law. Otherwise, neither of us is liable for indirect or consequential loss, lost profits, lost revenue or lost data, and our total liability for any claim is limited to the fees you paid us for the engagement giving rise to it.
You are responsible for maintaining your own backups of live systems unless backup is an express part of your plan.
Either of us may end an engagement on written notice. If you end it, you pay for work completed and for commitments we have already made on your behalf. If we end it other than for your breach, we refund fees paid for work not yet delivered.
Advance payments are non-refundable once the corresponding work has begun. On termination we will hand over the work completed to date, provided all sums due have been paid.
Neither of us is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, epidemics, government action, and failures of power, internet or third-party platforms.
The content of this website — text, design, graphics, code and logos — belongs to VOCSO or its licensors. You may read and share it; you may not copy it for commercial use, scrape it, or attempt to disrupt the site.
Links to other websites are provided for convenience. We do not control them and are not responsible for their content or their privacy practices.
These terms are governed by the laws of India. The courts at Faridabad, Haryana have exclusive jurisdiction, save that either of us may seek injunctive relief wherever necessary to protect intellectual property or confidential information.
We will try in good faith to resolve any dispute by discussion before either of us begins proceedings.
We may update these terms and will post the revised version on this page with a new date. Changes do not affect an engagement already underway unless we both agree in writing.
These terms were last updated on 25 August 2026.
